Experienced Workers Compensation adjuster

We are growing and currently seeking an experienced Workers Compensation adjuster for the El Paso Texas office. This person must maintain an 08 WC adjusters license and MUST HAVE a minimum of 5 years WC EXPERIENCE. Bilingual is a plus and must be local to El Paso Texas.

*Duties include but not limited to:

Receive and review all new claims and investigate circumstances surrounding employee injuries for potential liability, denial and fraud issues and make determinations on each claim based on facts through 4 point contact.
Set Reserves based on claim circumstances and industry standards
Ensure claim documents and bills are processed in a timely manner.

Job Knowledge/ Abilities:

Excellent customer service skills.
Strong verbal and written communication skills.
Superior organizational and time management skills.
Maintain claim files.
Exceptional analytical and problem solving skills
Ability to work and interact with departments throughout the organization and/or autonomously with little supervision.
Bilingual a plus

Education and Experience:

5 years’ experience as licensed adjuster. Adjuster license required.
Strong PC skills, including knowledge of Microsoft Outlook, Work, Excel, in this position, you will interact directly with customers and adjusters and be one of the first points of contact for our customers and business associates. You will be required to:
• Provide excellent customer service to customers, clients, and all persons contacting the organization.
• Respond promptly to customer inquiries and follow up in a timely fashion
• Keep accurate records and notes on claims.
• Handle status calls, customer requests and unresolved issues to the designated resource (client/management, etc.)
• Perform all other duties in support of the claims department

SEND RESUME TO pvillarreal@121claims.com

Interview on Profiles in Risk

Our President and CEO Michelle Villarreal recently did a podcast interview on Profiles in Risk with insnerds.com.  See the interview and check out insnerds.com for information and articles related to today’s insurance industry!

Listen to Episode 14 – With Michelle Villarreal, Owner of 1-2-1 Claims, A Woman Owned TPA from Profiles in Risk in Podcasts.

Prima Event 2016

Come check out our booth at PRIMA, # 33. Also we will be presenting on 11/9 at 8:30 am, “What would you Do? Claims Edition” Featuring Michelle Villarreal, AIC and Stuart Colburn JD of Downs and Stanford” This course is approved by TDI for 1 Ethics Continued Education unit.

View our LinkedIN profile

Visit our LinkedIN profile to learn about available positions for your next career.


We would like to congratulate Michelle Villarreal on earning the Associate in Claims designation!

We Moved – New Location

We are all moved in to our new space, come and see us anytime right off of IH 10West in the Hill Country.

QISS Update

QISS is doing and upgrade that will be rolled out to clients soon

St. Mary’s Job Fair

We will be at the St. Mary’s Job fair, 10/6/2015, come by and say hello

Prima Event

Come check out our booth at PRIMA, # 224. Also we will be presenting on 11/9 at 8:30 am in the Hibiscus /Daffodil Room, “Mock Claim: A Panel Discussion” Featuring panelist Michelle Villarreal, AIC & Bridget Granheim CEBS, of 1-2-1, Lucy Anaya RN of Coventry, and Stuart Colburn JD of Downs and Stanford”